Danubius

Sales after Claims – A Missed Opportunity

This article uncovers why the post-claims moment may be insurers’ most overlooked growth opportunity, and how to turn it into lasting customer value.

Pointcuts Explained: Spring AOP vs. AspectJ in Handling Cross-Cutting Concerns - Part 2

In this second part of the series, we will explore Spring AOP and AspectJ pointcuts in practice. Whether you are integrating AspectJ or Spring AOP into your Spring application, these code examples will help solidify your understanding.

Pointcuts Explained: Spring AOP vs. AspectJ in Handling Cross-Cutting Concerns - Part 1

As software systems grow in complexity, efficiently managing cross-cutting concerns becomes increasingly challenging. Pointcuts, a central feature in Aspect-Oriented Programming, are essential for defining where exactly these concerns should take effect in the application flow.

AI for C-level managers: hype or not?

C-level managers play a crucial role in identifying and allocating resources to the most valuable opportunities, regardless of whether they involve AI. It’s not about the hype, it’s about the revenue. Some things never change – the fundamental principles of finance and economics remain the same: companies must generate returns above their cost of capital. Where is the AI in it?

Prompt Engineering – Is it Fake or a Vital Skill for the AI-Powered Future?

In our continued journey to innovate within the AI-driven customer support landscape, we would like to draw attention to a term that's often misunderstood outside tech circles: prompt engineering. Prompt engineering emerges as a cornerstone of AI engineering, vital for refining the capabilities of large language...

What Can We Achieve with Artificial Intelligence in Customer Service?

Artificial intelligence (AI) has emerged as a transformative force and our team here, at Danubius embarked on an ambitious journey to explore the real impact of AI's practical applications in enhancing customer support. The adventure began a little over half a year ago with an internal project that aimed to not...